If, for any reason, you are not satisfied with your order, you may return it for an exchange or refund within 60 days of receipt. All Returns/Exchanges must have the E.C.H. Return & Exchange Form included in the package. Some returns are subject to a 10% restocking fee. For any questions, or to receive a Return & Exchange form, please email: [email protected]
All merchandise must be returned unworn, unwashed, and with the original tags attached. Shoes must be returned in their original shoe box without damage to the box. If you use your shoe box as a shipping box, we will not be able to refund you and your return will be refused.
**All sale items, leotards, make up products, socks/tights/other legwear and intimates are FINAL SALE.
You can send back your items with any carrier of your choice, we do not provide postage labels. Echoclubhouse.com recommends you send back your return with insurance. Then you are protected from the possibility of loss during shipping. Returns take approximately 7 business days to be processed once received. Shipping and Handling charges are non refundable. Please keep in mind it takes 7-9 business days for your refund to be posted to your credit card.